Physician-Led, Breakthrough Productivity for Epic Users

When it comes to EHRs, Epic is the best of the best. And when it comes to specialized implementation, optimization, testing, training, and go-live services for Epic, Physician Technology Partners stands alone.

No company understands how physicians use Epic in EDs and ambulatory settings like PTP. That’s because we’re led by nationally-recognized Epic ASAP and EpicCare Ambulatory physician champions and emergency department doctors. We understand the unique challenges your ED and ambulatory departments face. We live them every day for organizations like yours. Because the ED is the front door to your hospital, its efficiency impacts are tremendous. Optimization is critical.

Many of our experienced, senior level consultants have clinical backgrounds. They’re MDs, NPs, PAs, RNs, integration specialists, and application experts with unsurpassed Epic knowledge. Our world-class team, including experienced project managers, delivers system proficiency and installation best practices knowledge, based on our extensive customer expertise.

We’re delivering cost savings and increasing efficiencies by SuperCharging Epic [link to methodology]. Learn more about why we’re the world-class Epic integration consultants.


Our Results

Our Epic implementation and optimization work:

  • Delivers cost savings
  • Increases efficiencies beyond compliance to help providers see more patients
  • Streamlines workflows
  • Contributes to patient safety and better quality of care
  • Avoids common, and uncommon, deployment issues

We’re impacting healthcare organizations by:

  • Decreasing door-to-doctor time
  • Increasing the number of patients seen per day
  • Decreasing re-route times
  • Decreasing walk-outs

Our Experience

Physician experience. We’re led by nationally recognized Epic physician champions and emergency department physicians.

ASAP and EpicCare Ambulatory experience. No company understands how physicians use Epic in real life, in EDs and ambulatory settings, like PTP.

Clinical backgrounds. Many of our senior level consultants are MDs, NPs, PAs, RNs, integration specialists, and application experts with unsurpassed Epic knowledge.

Epic experience. PTP has served as a primary consulting partner to well over one hundred health care provider organizations across the country. We have supported enterprise, departmental and/or ambulatory implementations at large, multi-hospital networks (academic and non-academic) as well as many stand-alone hospitals ranging from large metropolitan centers to smaller community hospitals. Our world-class team, including experienced project managers, is well equipped to provide unique, best practice recommendations, based on our extensive Epic EHR customer expertise.

Our Approach

PTP’s philosophy is different. We build to optimize so you can realize the full benefits of Epic and are positioned for much greater productivity and costs savings.

Our physician and IT advocates understand the needs of both parties. We balance physicians’ needs for a fully optimized EHR with the objectives of IT management. This rare harmonized approach demonstrates how we put your interests first.

Only PTP blends unrivalled clinical experience with system proficiency and installation best practice knowledge. We know all the challenges because we’ve lived through them and we’re solving them every day.

See how our methodology is SuperCharging Epic.

The PTP difference comes down to our resultsexperience and approach.

Provider to Provider

Because we’re physician led, PTP uniquely knows how to support the doctors we work with. We’re committed to making doctors more efficient and to making their lives easier with our experience, skill set and knowledge.

Healthcare organizations will be pressured to increase productivity, in the face of decreasing revenue. They’ll need to see more patients, while maintaining high standards for care, and complying with federal Meaningful Use and HITECH program requirements. That’s the future of medicine, and PTP can help you be ready.

Our leaders are Epic ASAP and EpicCare Ambulatory physician champions who guide the design process. Because we understand how Epic works in real life, we provide a wealth of insight from the physician perspective.

The PTP Methodology – Epic SuperCharged

It’s common in the EHR industry to build for the minimum suggested requirements. But PTP’s philosophy is different. We build to optimize so you realize the full benefits of Epic sooner, and are positioned for much greater productivity and costs savings.

The minimum requirements aren’t good enough for our customers. Here’s our six phase approach for optimizing at go-live for peak performance.

Strategic Advice and Planning

  • Define vision, goals, scope, and success measures
    Focusing on:
    – Maximizing clinical adoption and success
    – Improving patient care and safety
    – Maximizing clinician productivity and efficiency
    – Meeting medical-legal compliance
    – Ensuring Meaningful Use
    – Reducing cost
  • Business planning and budgeting
  • Change management and communication strategy
  • Business intelligence and reporting
  • Maximize return on investment

Clinical Implementation and Deployment Planning

  • Comprehensive project plan to use resources efficiently
  • Project management and timeline development
  • Clinical workflow analysis
  • Infrastructure planning
  • Training, go-live, and support planning

Build, Validation and Testing

  • Epic ASAP and EpicCare Ambulatory build with physician involvement
  • Evidence based Order Set development and validation
  • Departmental and personal Preference List development
  • Clinical documentation tools development: SmartSet, SmartText, SmartPhrase, and Model System customization
  • Focus on Meaningful Use, HITECH requirements, clinician efficiency, and productivity
  • Integrate Dragon speech recognition and capture discrete data elements
  • Perform and manage application and integrated testing plans
  • Execute and supervise testing issue resolution and re-engineering efforts


  • Certified Epic ASAP and EpicCare Ambulatory trainers
  • Super-User training
  • Workflow and role based curriculum development
  • Training, go-live support, and Quick Reference documentation
  • E-Learning and classroom training to maximize knowledge transfer

Go-Live Support

  • Support and training ratios that ensure successful go-lives
  • Support personnel that use Epic ASAP and EpicCare Ambulatory in the clinical setting

Optimization and Process Improvement

  • System assessment and optimization
  • Process redesign to improve clinical and operational performance
  • Maximize clinical adoption, productivity and patient flow
  • Release planning to integrate new functionality
  • Report development and management
  • Post implementation review

Our Customers

Providence Health Care

The Ohio State University Hospitals


Sutter Health


Renown Health


University of Miami Health System

Kettering Health Network

Texas Children’s

Children’s Medical Center

Iowa Health

Beaumont Hospitals

Aurora Health Care

Cambridge Health Alliance

Memorial Health Care System

St. Elizabeth Health Care

Mercy Health


Altru Health System

Bellin Health

and many more……..

Our Team

Rizwan Pasha, M.D.

Co-Founder of Physician Technology Partners

Brian Zimmerman, M.D.

Co-Founder of Physician Technology Partners

Zachary Taft

Business Development

David Carr

Director of Customer Care Solutions

Tina Wheelock

Business Manager

Tessa Smith

Senior Epic Analyst

Michael Moran

Director of IT

Kelsey Smith

Senior Project Manager